FAQ
All the Answers You Seek — In One Place
ARE THERE COVENANTS AND RESTRICTIONS IN THE COMMUNITY?
Yes, our neighborhood is considered a “Community Association” and homeowners in this community are considered members of the Association, which means you have rights and responsibilities to the collective interests of the Community Association. Associations exist to preserve the nature of the community and protect the value of the property owned by its members.
Our Association’s board of directors is comprised of volunteers, and they govern our Association. The board is elected by the community and oversees the daily functions and financial responsibilities of the Association. The board is also responsible for maintaining members’ compliance with the established covenants and restrictions as set forth in our Declaration of Covenants, Conditions and Restrictions (CC&Rs) and its Bylaws, a legal document that governs our community. The CC&Rs contain specific provisions regarding what can and cannot be done on your property and throughout the community, as well as collection of annual assessments and fining for non-compliance of the CC&Rs.
There are numerous ways you can view our Declaration of Covenants and Restrictions and Bylaws. Visit our Community Profile, login our Community Portal (members only) to view or contact our community association manager.
WHO SHOULD I CONTACT IF I WISH TO REPORT A PROBLEM?
It depends on the concern. If there is immediate risk to life or limb, please call 911. For maintenance issues with common property items like the gates, pool, streets, streetlights, etc. or possible covenants and restrictions violations, please reach out to our association manager.
Please note, neither the Association nor the association manager monitor social media apps like NextDoor and Facebook. Please contact our association manager directly with questions or concerns.
WHEN ARE ASSESSMENTS DUE AND HOW SHOULD I PAY?
Annual assessments are paid in quarterly installments. Please remit payment online or send your check to Hampton Cove Homeowners Association, Inc., c/o GCM Payment Processing Center, PO Box 1730, Commerce, GA 30529. Make checks payable to Hampton Cove Homeowners Association. Please note your account number or property address on the check to ensure accurate processing. For more information, visit our Community Profile.
HOW DO I RECEIVE IMPORTANT NEWS AND INFORMATION ABOUT THE NEIGHBORHOOD?
Email is the Association’s primary communication channel. Be sure to send your email address to our association manager. Throughout the year, the Association sends e-newsletters and messages with important community information and updates. Please add info@gcmmgt.com to your contacts to ensure messages do not land in your spam folder or junk mail.
HOW DO I OBTAIN RESOURCES, IMPORTANT DOCUMENTS, FORMS AND TO LEARN ABOUT ACTIVITIES IN THE NEIGHBORHOOD?
Login to the Hampton Cove's Community Portal or visit our Community Profile. Residents are required to register to use the Portal. Use the security key found in your GCM welcome letter and follow the instruction guide in your welcome packet to set up your account. Please reach out to our association manager if you need assistance.
HOW DO I OPERATE THE GATE? CAN I PURCHASE ADDITIONAL OPENERS?
Download gate operation instructions from our Community Portal. Contact our association manager to obtain or change your private access code. Yes, you may purchase additional openers for an additional cost and/or register for the Bluetooth access app on your smart phone by contacting our association manager.
I WOULD LIKE TO MAKE CHANGES OR IMPROVEMENTS TO MY PROPERTY. DO I NEED ASSOCIATION APPROVAL?
Yes, you must submit an Architectural Design and Review (ARC) application and obtain approval before work begins. This includes but is not limited to any exterior changes like installing fences, satellite dishes, play or sports equipment, landscaping, hardscapes (excamples include brick/stone work, edging, lighting, paving), decks, pergolas, pools, spas, new paint, water features, removing/planting trees, etc. Typically, repairs do not require approval unless you are making a change, but play it safe and reach out to our association manager to find out if you need to submit an ARC application. The fine for starting a project without approval is considerable so please submit an application or inquire about your planned improvement before you get started.
Review the requirements of the Declaration of Covenants and Restrictions and the ARC FAQ located in our Community Portal. Download and complete the Architectural Design and Review (ARC) Application located in our Community Profile or Community Portal. Send completed application and required documentation to acc@gcmmgt.com.
HOW DO I OBTAIN ACCESS TO THE POOL?
Contact our association manager.
I'M NEW TO THE NEIGHBORHOOD. WHO ARE THE UTILITY PROVIDERS?
Water - Savannah Valley Utility District
Electricity - Volunteer Electric Cooperative
Gas - Chattanooga Gas
Trash - There are several providers you can select from including but not limited to C&M Disposal, K&K, Republic, etc.
Phone, Internet, Cable - There are several providers you can select from including but not limited to Century Link, Comcast, Direct TV, etc. EPB (fiber optics) is not available in our community.